Privacy Policy

Who we are

We are the Rickmansworth and District Residents’ Association and our website address is: www.rickmansworthresidents.org.

What personal data we collect and why we collect it

We keep your data private and use it to make this website run smoothly, with regard to likes, comments, forms and emails. There are forms on this website which collect the following data:

Subscriber form collects name, email, house number, postcode and your IP address. This form is created using the WordPress plug-in called MailPoet, who can be described as a third party as they help us to email our communications and can access data for the purpose of providing service support to us. We collect house number and postcode so we can verify your membership.

Contact us form collects name, email, house number, postcode and message, depending on the tickbox you tick. For example, if you are requesting the password then we need to verify you are a paid-up member of the RDRA so ask for your house number and postcode. This form is created using the WordPress plug-in called Caldera Forms.

The RDRA collects the data from these forms and we store it on our hosting server called TSOhost. We use the data to respond to your queries.

There may be an ‘I am not a robot’ reCAPTCHA API to prevent inappropriate use of the forms. Google may monitor the use of the reCAPTCHA to ensure quality, improve Google products and services, and verify compliance with their terms of use. It will not be used for personalised advertising by Google. 

Membership payments

PayPal online payments
PayPal sends our Treasurer notifications that you have paid for your PayPal recurring membership or have cancelled your membership. Our Treasurer has access to your name and address but does not have access to your bank account details. The Treasurer shares the name and address of members who have paid to our Membership Secretary who, with the help of local Road Reps, distribute our Annual Report, Independence, in Spring and any other important communications. The Treasurer shares the email address of members who have cancelled their membership with our Website Admin who removes that email address from the e-news subscription list.

Standing Order forms
Standing Order forms should be sent direct to our Treasurer who keeps them safe. Your bank account details are not shared with anybody except the bank that needs to complete the standing order mandate. The Treasurer shares the name and address of members who have paid to our Membership Secretary who, with the help of local Road Reps, distribute our Annual Report, Independence, in Spring and any other important communications.

Like button

If users would like to use the Like button on e-news posts, then users need to be logged into Facebook. This button, created using the WordPress plug-in called WP Like Button, does not collect users data.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

Some pages and e-news posts require a password to be typed in before content is visible. Once you type the password in once, a cookie remembers it for the next time you view restricted content. If you delete your cookies, you will need to input the password again. The password will be changed from time to time, usually yearly.

If you leave a comment on our site you may opt-in to saving your name, email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Editors, Contributors and Web Admin

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

If you try to login too many times with the wrong details, you will be blocked from logging in again for a time period, which increases every time you login incorrectly.

Analytics

There is basic analytics available to Web Admins on this site which tell us which pages are most popular and analytics which tell us the success of our e-news emails – percentage of emails opened and links clicked.

Images

All images contained on this website belong to the RDRA and permission must be sought before downloading and re-using elsewhere.

Who we share your data with

We keep your data private and share only with third parties who make the website and email service run smoothly, and who help to deliver our communications (see the ‘Subscriber form’ and ‘Membership payments’ entries above).

Road Reps
Road Reps may be given your name and address so that they can help distribute our Annual Report, Independence, in Spring or any other important communications.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, have left comments, filled in a form or are an RDRA member, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Michael Stimpson
chairman@rickmansworthresidents.org
Chairman, RDRA
Rickmansworth and District Residents’ Association
Heron Wharf, 12 Heron Close, Batchworth, Hertfordshire WD3 1NF

Website: www.rickmansworthresidents.org
Facebook: www.facebook.com/rickmansworthresidents.association
Twitter: www.twitter.com/rickyresidents