Herts and West Essex NHS Integrated Care Board (ICB) would like to hear from anyone aged 65 or over and their family/carers regarding care and treatment received from the NHS over the last 12 months. 

Please fill in a questionnaire here

If you would prefer to speak with a member of the ICB to go through your answers, rather than completing it on line please contact hweicbenh.qai@nhs.net or phone 01992 566122.  You will be asked to leave a message and someone will get back to you.  The survey will close on 28 November.

Invitation from West Herts Teaching Hospitals NHS Trust

At West Herts Teaching Hospitals NHS Trust, we are always working on improving the services we provide for our local community. One of the ways we are doing this is using the Equality Delivery System (EDS), which is an NHS improvement tool.

In order to do this, we would like to invite you to take part in a Stakeholder Panel Event, to review and discuss how we as an organisation perform in the following three provided services:

• Adult palliative care at end of life
• Nutritional needs for multifaith communities
• Easy read appointment letters for patients who have a learning disability or other need requiring easy read letters

Following a discussion, we will ask you to give a score and contribute to our ‘EDS Organisation Rating’. We would also very much value your feedback on these services so that we can work on an action plan to make improvements.

The Stakeholder Panel Event details are as follows:

Date: Friday November 29^th 2024
Time: 10am-12pm
Location: Exec Meeting Room (next to the Spice of Life Restaurant) at Watford General Hospital

Refreshments will be provided.

If you have any questions regarding this, and / or to confirm your attendance, please contact Tracy Bennett on tracy.bennett6@nhs.net or 07977 580294.